
Join the Wellesley Family
Our Available Positions
Explore our current openings to find a role that fits your skills and interests. If you have any questions about working with us, feel free to get in touch—we’d be happy to help.
Pre-Med Medical Assistant Internship Program
Are you interested in working and getting experience in the healthcare field prior to medical school or nursing school? Working directly with patients, physicians and nurse practitioners in an outpatient medical practice can help you get a step ahead! Every year, we hire recent college graduates looking to go into the healthcare space for a 1-2 year practical internship as a medical assistant on our team. As part of this program, you will work directly with our providers to get hands-on clinical experience and knowledge that will directly benefit your post-graduate school application. Our environment is rich with learning opportunities, including participation in weekly chart rounds with our providers. There is also the possibility of obtaining a recommendation from our medical director or another provider that supervised you during your year. You will also learn hands-on practical skills like injections, assisting in procedures, performing point of care tests including EKGs, taking vital signs and patient histories. This is a huge opportunity for learning and growth while earning competitive pay and benefits. We are looking for full-time interns who would serve as Medical Assistants. If you are a reliable self-starter, team player and are interested in learning hands-on clinical skills that will enhance your medical, NP or PA school application, please apply. Hours are 30-40 hours per week and pay is $25-27/hour.
Front Desk Administrator
We are looking for administration team members who are growth oriented, collaborative and who have a passion for helping people through a rewarding career. Successful candidates will be able to juggle and prioritize multiple tasks, have a proven track record working within a team, demonstrate leadership potential, and are highly reliable and driven. Accepted candidates are professional, can accept and adjust to feedback, and are interested in a growth opportunity in healthcare administration. How will you spend your day? - You are a critical part of the patient experience with Wellesley Family Care. You will demonstrate customer service excellence in all interactions, including patient phone calls, as well as check-in and check-out for appointments. Patients will feel well cared for after interacting with you. - You will handle varied patient requests for appointments, referrals and refills while following office policies and provider preferences. These requests will come by phone, the patient portal and from the clinical team. You will learn how to best complete these tasks efficiently and accurately because you love the feeling of helping patients navigate the healthcare system. - You will work collaboratively with your team, which includes senior front desk staff, remote phone crew, medical assistants, nursing, management and providers, utilizing the electronic medical record (Epic) efficiently to complete all patient administrative needs. Your team will know they can rely on you to come to work on time, ready to work, with a positive attitude. Skills · Proven experience with customer service, office management, clerical tasks, and administrative support roles · Strong computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace (Docs, Sheets), and data entry skills · Excellent phone etiquette with experience handling multi-line phone systems and customer support · Exceptional organizational skills with the ability to prioritize tasks efficiently · Experience in medical or dental receptionist roles is advantageous but not required Monday to Friday (Some Saturday Availability) Pay: $24.00 - $30.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Work Location: In person
Licensed Practical Nurse (LPN)
Wellesley Family care is a thriving primary care practice based in Needham, Massachusetts. We are a private (independent) practice affiliated with Mass General Brigham with a focus on individualized evidence-based care for the whole family. We also highly value teamwork and collaboration and have built a team culture of safety, competence, and fun. We currently have twenty-two primary care providers on our team and have a strong growth trajectory into new business and practice initiatives. We are looking for a compassionate, detail-oriented Licensed Practical Nurse (LPN) who enjoys hands-on patient care to join our practice. Position Summary The Licensed Practical Nurse (LPN) is a full-time, fully in-office member of our clinical team, on site five days per week. This role is centered on hands-on, in-person nursing care. The LPN’s primary focus is conducting scheduled nurse visits and performing point-of-care testing (POCT) for our patients. When nurse visits and testing are complete, the LPN supports the nursing team with protocol-based telephone triage, helping patients get the right level of care at the right time. The LPN works under the direction of our providers and registered nurses and within the scope of practice defined by the Massachusetts Board of Registration in Nursing. This is an excellent opportunity for an LPN who enjoys direct patient contact, takes pride in accuracy, and wants to be part of a collaborative, supportive primary care team. Essential Functions Nurse Visits (Primary Responsibility) Conduct scheduled nurse visits according to provider orders and practice protocols. Administer immunizations and injections (e.g., influenza, COVID-19, Tdap, hepatitis B, shingles, pediatric vaccines, B12, GLP-1, vivitrol and other ordered medications), including accurate vaccine documentation and registry reporting. Perform blood pressure checks, weight checks, and other monitoring visits, and communicate results to the ordering provider. Perform nursing procedures such as suture and staple removal, ear lavage, TB skin test placement and reading, and EKGs. Conduct Medicare Annual Wellness Visits under the direct supervision of a physician, including administering the health risk assessment, updating medical, family, and medication history, obtaining vitals and measurements, completing standardized screenings (e.g., depression, fall risk, cognitive, and functional ability), and reviewing preventive care needs, with the personalized prevention plan reviewed and finalized by the supervising physician. Reinforce patient education provided by the care team. Recognize and promptly escalate abnormal findings or changes in patient condition to a provider or RN. Collect specimens and perform point-of-care tests, which may include rapid strep, influenza, COVID-19, RSV, urinalysis dipstick, urine pregnancy, blood glucose, hemoglobin A1c, hemoglobin. Follow manufacturer instructions and practice policies for every test; run and document quality control checks as required. Accurately record results in the electronic health record and flag critical or abnormal values to the provider immediately. Maintain testing supplies and reagents, monitor lot numbers and expiration dates, and support CLIA compliance and competency documentation. Nurse Phone Triage (As Time Allows) During time not committed to nurse visits or testing, support the triage nursing team by a returning patient phone calls and answering patient portal messages. Use practice-approved, standardized triage protocols to gather information about symptoms and direct patients to the appropriate level of care (same-day visit, routine appointment, urgent care, emergency department, or 911). Escalate calls requiring clinical assessment or judgment to a RN or provider in accordance with LPN scope of practice. Communicate provider instructions and test results to patients as directed. Document all calls clearly and completely in the electronic health record. General Responsibilities Follow infection control, OSHA, HIPAA, and patient safety policies at all times. Keep exam and procedure rooms clean, stocked, and ready for use. Collaborate with providers, RNs, medical assistants, and front desk staff to keep the clinic running smoothly and on time. Participate in staff meetings, trainings, and quality improvement initiatives. Perform other related duties as assigned within the LPN scope of practice. Schedule Full-time, in office Monday through Friday. This position is 100% on site; remote or hybrid work is not available. Reports To Clinical Manager FLSA Status Non-exempt Leadership Level Not applicable (individual contributor) Direct Reports None Leadership Peers Not applicable Salary $32-$42/hour Wellesley Family Care Associates 145 Rosemary Street, Suite C Needham, MA 02494 Website: www.wellesleyfca.com Wellesley Family Care Associates is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. We are committed to a diverse, inclusive workplace and to providing reasonable accommodation under the ADA. Requirements Qualifications Required Current, unrestricted Licensed Practical Nurse license in the Commonwealth of Massachusetts. Graduate of an accredited practical nursing program. Current Basic Life Support (BLS) certification from the American Heart Association. Demonstrated competency in injection and immunization administration. Strong attention to detail and accurate documentation habits. Clear, compassionate communication skills in person and by phone. Ability to prioritize and move between nurse visits, testing, and phone work in a fast-paced environment. Preferred At least one year of LPN experience in primary care, family medicine, or another ambulatory setting. Experience with protocol-based telephone triage. Experience with Epic or another electronic health record. Experience caring for patients across the lifespan, from pediatrics to geriatrics.